At Medican, we:
1. Guarantee confidentiality of member data and medical information
2. Provide clear communication of scope of cover to employer/members
3. Maintain access to all the accredited hospitals
4. Ensure audit of bills and the utilization of the scheme by members
5. Ensure prompt settlement of claims
6. Facilitate issuance of policy document and photo cards promptly
7. Issue quarterly expenditure statement and call for review meeting
8. Observe the principal of Utmost Good Faith